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Missing Options and Settings in Tax Center in 2020

In this article, we article we are going to talk about Missing Options and Setting in Tax Center

The New Tax Interface is based on the Automated Sales Tax feature.

In this new feature, you don’t need to enter the tax rates because QBO will figure it out for you. The sales tax calculation is based on the address that you’ve entered on your customer’s profile.


You can modify the filing frequency and start date of the agency or make it inactive. To do this, just click the Sales tax settings link in the upper right-hand corner of the Sales Tax page. You can refer to this article to learn more about the automated sales tax.


When you create an invoice, you’ll see a table that shows the tax rate and the sales tax calculations. You also have the option to override the sales tax if you think the total is incorrect.


I’ve added screenshots for you.


Keep in touch if you have more questions.




If you’ve migrated from manual to automated sales tax, please follow these steps:

  1. On the left pane, select Taxes.
    2. Select Sales Tax Settings.
    3. At the bottom of the screen, look for Want to temporarily switch to the old tax center? Switch here.
    4. Click the here hyperlink.


However, if you have a new QuickBooks account with automated sales tax enabled, you can use the override option on the transaction. This is to ignore the automated calculation just like what ShopiaAnnL has shared.


Here’s how:

  1. Open the transaction (invoice/sales receipt).
  2. Click the Sales tax link in the lower right-hand corner.
  3. Below the Total sales tax amount, click the Override this amount 
  4. Enter the RateAmount, and Reason.
  5. Click Confirm override.

For more details about automated sales tax, you can also check this article: Migrate to US Automated Sales Tax.

Missing options and settings in Tax Center Missing options and settings in Tax Center


You can also reach out to our Phone Support for additional help. They can initiate a screen sharing session to walk you through the entire process.


That should do it. Drop me a comment below if you have any other questions about Missing Options and Settings in Tax Center.

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