From Intuit’s official help article: \u00a0“This account is used to\u00a0report cash basis income<\/u><\/strong>\u00a0from customer payments that are received but not applied to any sales form. Simply put – you took the money in, but never declared the income on a sales form.<\/p>\n Usually, the date of the payment is\u00a0before<\/strong>\u00a0the invoice date it’s applied to. Example: Receive payment today, invoice next week. It’s “unapplied” until next week when the invoice hits the books.<\/p>\n Note: \u00a0This is what I see most often<\/strong>.<\/p>\n If\u00a0an incorrect amount\u00a0is showing in this account, you’ll need to\u00a0apply the payment to an invoice dated\u00a0prior<\/strong>\u00a0to the date of the payment.\u00a0Otherwise, Unapplied Cash Payment Income is correct.<\/p>\n Another possible cause is that the product or service item on the invoice is mapped to a bank account type, which will cause the amount to go into\u00a0Unapplied Cash Payment Income,\u00a0<\/strong>without actual payment being received. Make sure the product or service is mapped to an income account type to prevent this from happening.”<\/p>\n Put this customer deposit in the proper category. \u00a0The steps below outline how to create a customer deposit account on your chart of accounts:<\/p>\n What is Unapplied cash payment income in QuickBooks Online 2019 and How Unapplied Cash Payment income works in QuickBooks Online 2019 It has to do with reporting your records on a cash basis. \u00a0It is not an account you post to, but rather a QuickBooks account to switch the reporting system from accrual basis to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,1,6,8,5,4],"tags":[],"class_list":["post-530","post","type-post","status-publish","format-standard","hentry","category-other-questions","category-quickbooks","category-quickbooks-desktop","category-quickbooks-mac-desktop","category-quickbooks-mobile","category-quickbooks-online"],"_links":{"self":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts\/530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/comments?post=530"}],"version-history":[{"count":1,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts\/530\/revisions"}],"predecessor-version":[{"id":2663,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts\/530\/revisions\/2663"}],"wp:attachment":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/media?parent=530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/categories?post=530"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/tags?post=530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"How](\"https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Screenshot-139-1.png\")
<\/a><\/p>\nWhat if it is a customer deposit?<\/h3>\n
\n
Still having a Question?<\/h3>\n
Call: +1-(818) 900-9884<\/a><\/h5>\n
Email: Info@QuickBookExperts.Com<\/a><\/h5>\n
C<\/a>t<\/a>hat Live to an Expert<\/a><\/h5>\n","protected":false},"excerpt":{"rendered":"