- \n
- In Internet Explorer, select the\u00a0Gear icon<\/strong>\u00a0at the top right and then choose\u00a0Compatibility View settings<\/strong>. You can also go to the\u00a0Tools<\/strong>\u00a0drop down (or press Alt+T on your keyboard to access the\u00a0Tools\u00a0<\/strong>option).<\/li>\n
- On the Compatibility View settings screen, check the\u00a0Display all websites in Compatibility View\u00a0<\/strong>box and click\u00a0Close<\/strong>.<\/li>\n<\/ol>\n<\/div>\n
<\/h2>\n
Change the Internet Explorer options<\/h2>\n
\n- \n
- Open Internet Explorer and select the\u00a0Gear icon<\/strong>\u00a0at the top right.<\/li>\n
- Select\u00a0Internet options<\/strong>.<\/li>\n<\/ol>\n
In the Internet Options window, you can change the following:<\/p>\n
\nAdd Intuit to the Trusted Sites<\/h3>\n
\n- \n
- Go to the\u00a0Security\u00a0<\/strong>tab.<\/li>\n
- Select\u00a0Trusted Sites\u00a0<\/strong>and then click the\u00a0Sites<\/strong>\u00a0button.<\/li>\n
- In the Add this website to the zone field, enter\u00a0https:\/\/*.intuit.com<\/i>\u00a0and click\u00a0Add<\/strong>. Repeat this step for\u00a0https:\/\/*.quickbooks.com<\/i>.<\/li>\n
- Click\u00a0Close<\/strong>\u00a0to get out of the Trusted sites window.<\/li>\n
- Select\u00a0Custom level…<\/strong>\u00a0then scroll down to Miscellaneous.<\/li>\n
- Under Allow Cross domain requests, choose\u00a0Enable<\/strong>, then click\u00a0OK<\/strong>.<\/li>\n
- Click\u00a0Apply<\/strong>\u00a0then\u00a0OK<\/strong>\u00a0to close the Internet Options window.<\/li>\n
- Restart Internet Explorer to apply the changes.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n
<\/h2>\n
Pop-up settings<\/h3>\n
- \n
- Go to the\u00a0Privacy\u00a0<\/strong>tab.<\/li>\n
- Click\u00a0Advanced\u00a0<\/strong>to bring up the Advanced Cookie Options window.<\/li>\n
- Place a check-mark in the\u00a0Override Automatic Cookie Handling\u00a0<\/strong>box.<\/li>\n
- Confirm that\u00a0Accept\u00a0<\/strong>is selected for First-Party and Third-Party cookies.<\/li>\n
- Place a check-mark in the\u00a0Always Allow Session Cookies\u00a0<\/strong>box.<\/li>\n
- Click\u00a0OK<\/strong>\u00a0to close this window.<\/li>\n
- If there is a Pop-up Blocker section, be sure this item is unchecked. We use security pop-ups to inform you of actions regarding the transaction and they must be allowed for the process to work correctly.<\/li>\n
- Click the\u00a0OK<\/strong>\u00a0button to save these settings.
\nNote:<\/strong>\u00a0Once payments account access is completed and has been added to the pop-up settings, you can change these settings back to default if necessary.<\/li>\n<\/ol>\n<\/h2>\n
Security settings<\/h3>\n
- \n
- Go to the\u00a0Security\u00a0<\/strong>tab.<\/li>\n
- Select\u00a0Internet\u00a0<\/strong>as the zone to change.<\/li>\n
- Click\u00a0Custom Level<\/strong>. The Internet Zone dialog box opens.<\/li>\n
- Scroll to\u00a0ActiveX Controls and Plugins<\/strong>\u00a0and enable (or set to Prompt) the following items:\n
- \n
- Binary and script behaviors<\/li>\n
- Download signed ActiveX controls<\/li>\n
- Run ActiveX Controls and Plugins<\/li>\n
- Script ActiveX Controls Marked Safe for Scripting<\/li>\n<\/ul>\n<\/li>\n
- Click\u00a0OK\u00a0<\/strong>to save your settings and exit the\u00a0Security Settings – Trusted Sites Zone\u00a0<\/strong>dialog box.<\/li>\n<\/ol>\n
<\/h2>\n
Advanced settings<\/h3>\n
- \n
- Go to the\u00a0Advanced<\/strong>\u00a0tab.<\/li>\n
- In the Settings section, scroll down to Security, and then deselect\u00a0Do not save encrypted pages to disk.<\/strong><\/li>\n
- Click\u00a0OK<\/strong>\u00a0to save all changes and close Internet Options.<\/li>\n<\/ol>\n
To enable TLS 1.2:<\/strong>\u00a0go to the Advanced tab and locate\u00a0TLS 1.2\u00a0<\/strong>and then select the\u00a0Use TLS 1.2<\/strong>box. Click\u00a0Apply\u00a0<\/strong>and\u00a0Save.<\/strong><\/p>\n
<\/h2>\n
If using Microsoft Edge<\/h2>\n
Starting with Windows 10, Microsoft is phasing out Internet Explorer and moving to Edge. Internet Explorer is still in Windows 10 but it\u2019s built in the back end. QuickBooks still utilizes it by default. If you need to clear your cookies and cache, open IE using one of these options:<\/p>\n
\nThrough the Run box<\/h3>\n
\n- \n
- On your keyboard, press the Windows key+R.<\/li>\n
- On the Run box, type\u00a0iexplore.exe<\/i>.<\/li>\n
- When IE launches, clear cookies and cache as you normally would.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n
<\/h2>\n
Through the Search box<\/h3>\n
\n- \n
- On your keyboard, press the\u00a0Windows\u00a0<\/strong>key.<\/li>\n
- In the search field, type\u00a0Internet Explorer<\/i>.<\/li>\n
- Select\u00a0Internet Explorer<\/strong>.<\/li>\n
- When IE launches, clear cookies and cache as you normally would.<\/li>\n<\/ol>\n<\/div>\n
<\/h2>\n
Through Edge<\/h3>\n
\n- \n
- Open the Microsoft Edge.<\/li>\n
- Click the more actions button (Three Dots).<\/li>\n
- Select\u00a0Open with Internet Explorer<\/strong>.<\/li>\n
- When IE launches, clear cookies and cache as you normally would.<\/li>\n<\/ol>\n
Still Stuck with Configure Internet Explorer to work with QuickBooks Payments and related applications Call support +1-818-900-9884<\/a> Or Chat Live to the Customer Care Executive<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
In This Article We are going to talk about How to Configure Internet Explorer to work with QuickBooks Payments and related applications in QuickBooks 2109 Certain settings must be configured for Internet Explorer (IE) to work with our products and services, including QuickBooks Payments. If IE is not set up correctly, the following problems may […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,1,6,8,5,4,2045],"tags":[],"class_list":["post-627","post","type-post","status-publish","format-standard","hentry","category-other-questions","category-quickbooks","category-quickbooks-desktop","category-quickbooks-mac-desktop","category-quickbooks-mobile","category-quickbooks-online","category-quickbooks-payments"],"_links":{"self":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts\/627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/comments?post=627"}],"version-history":[{"count":0,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts\/627\/revisions"}],"wp:attachment":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/media?parent=627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/categories?post=627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/tags?post=627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- When IE launches, clear cookies and cache as you normally would.<\/li>\n<\/ol>\n
- In the search field, type\u00a0Internet Explorer<\/i>.<\/li>\n
- When IE launches, clear cookies and cache as you normally would.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n
- In the Settings section, scroll down to Security, and then deselect\u00a0Do not save encrypted pages to disk.<\/strong><\/li>\n
- Go to the\u00a0Advanced<\/strong>\u00a0tab.<\/li>\n
- Select\u00a0Internet\u00a0<\/strong>as the zone to change.<\/li>\n
- Click\u00a0Advanced\u00a0<\/strong>to bring up the Advanced Cookie Options window.<\/li>\n
- Select\u00a0Trusted Sites\u00a0<\/strong>and then click the\u00a0Sites<\/strong>\u00a0button.<\/li>\n
- Select\u00a0Internet options<\/strong>.<\/li>\n<\/ol>\n
- On the Compatibility View settings screen, check the\u00a0Display all websites in Compatibility View\u00a0<\/strong>box and click\u00a0Close<\/strong>.<\/li>\n<\/ol>\n<\/div>\n