{"id":646,"date":"2019-06-19T20:23:08","date_gmt":"2019-06-19T20:23:08","guid":{"rendered":"https:\/\/quickbookexperts.com\/Blog\/?p=646"},"modified":"2019-06-19T20:47:05","modified_gmt":"2019-06-19T20:47:05","slug":"problem-accessing-payments-features-from-within-quickbooks","status":"publish","type":"post","link":"https:\/\/quickbookexperts.com\/Blog\/problem-accessing-payments-features-from-within-quickbooks\/","title":{"rendered":"Problem accessing Payments features from within QuickBooks"},"content":{"rendered":"<p>In this article we are going to talk about If you have Problem accessing Payments features from within QuickBooks,<\/p>\n<p>But similar access works fine outside of QuickBooks, then the problem is due to other factors in your network and\/or system (e.g. router settings, damaged security application).<\/p>\n<p>For this reason, certain aspects or configurations of Internet Explorer can cause problems<\/p>\n<p><a href=\"https:\/\/tawk.to\/quickbookexperts\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-664 size-full\" src=\"https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks.png\" alt=\"Problem accessing Payments features from within QuickBooks\" width=\"1203\" height=\"529\" srcset=\"https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks.png 1203w, https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks-300x132.png 300w, https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks-768x338.png 768w, https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks-1024x450.png 1024w, https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks-830x365.png 830w, https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks-230x101.png 230w, https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks-350x154.png 350w, https:\/\/quickbookexperts.com\/Blog\/wp-content\/uploads\/2019\/06\/Payments-Error-in-QuickBooks-480x211.png 480w\" sizes=\"auto, (max-width: 1203px) 100vw, 1203px\" \/><\/a><\/p>\n<p>When trying to access QuickBooks Payments\u00a0 related components from within QuickBooks such as:<\/p>\n<ul>\n<li>Web page freezes<\/li>\n<li>Remote server response has reported an error<\/li>\n<li>Problem downloading deposits, fees or payments<\/li>\n<li>Problems processing a credit card or check transaction(s)<\/li>\n<li>Updates not applying<\/li>\n<li>QuickBooks Payments buttons or links not working<\/li>\n<li>Notification messages missing<\/li>\n<li>Problems scanning checks or submitting eChecks<\/li>\n<li>Activity indicator does not go away, stays at &#8220;<em>connecting&#8221;<\/em><\/li>\n<li>Error: Canceled communications with remote server<\/li>\n<li>Problem accessing Payments features from within QuickBooks<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Follow the steps below to resolve issues.<\/p>\n<ol>\n<li>Making sure Internet Explorer is properly configured can resolve most of these issues (see <a href=\"https:\/\/quickbookexperts.com\/Blog\/2019\/06\/18\/configure-internet-explorer-to-work-with-quickbooks-payments-and-related-applications\/\">Configure Internet Explorer to work with QuickBooks payments and related applications<\/a>).<\/li>\n<li>The Internet Explorer temporary files, cookies, and cache can cause a problem if they start to build up or if they have become corrupted (see <a href=\"https:\/\/quickbookexperts.com\/Blog\/2019\/06\/18\/how-do-i-clear-my-browser-cache-and-temporary-internet-files\/\">Clear the Internet Explorer temp files, cookies and browsing history<\/a>).<\/li>\n<li>If Internet Explorer has been disabled in lieu of a different browser it will need to be re-enabled for QuickBooks to work correctly (see <em><a href=\"https:\/\/quickbookexperts.com\/Blog\/2019\/06\/18\/configure-internet-explorer-to-work-with-quickbooks-payments-and-related-applications\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Set Internet Explorer to be your default browser<\/a>)<\/em>.<\/li>\n<li>Internet Explorer issues (see <em>Resolve issues with QuickBooks Payments services using internet explorer<\/em><em>s<\/em><strong>\u00a0<\/strong>to resolve any related issues).<\/li>\n<li>Security applications may be preventing QuickBooks from accessing certain <a href=\"https:\/\/www.youtube.com\/channel\/UCLVG4AxK4TXMLvzFeSC4VYw\">online features<\/a> (see <em><a href=\"https:\/\/quickbookexperts.com\/Blog\/2019\/06\/18\/configure-firewall-or-security-software-when-using-quickbooks-payments\/\" target=\"_blank\" rel=\"noopener noreferrer\">Configuration information for firewall\/security software when using merchant services<\/a>)<\/em>.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article we are going to talk about If you have Problem accessing Payments features from within QuickBooks, But similar access works fine outside of QuickBooks, then the problem is due to other factors in your network and\/or system (e.g. router settings, damaged security application). For this reason, certain aspects or configurations of Internet [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,1,6,8,5,4,2045],"tags":[],"class_list":["post-646","post","type-post","status-publish","format-standard","hentry","category-other-questions","category-quickbooks","category-quickbooks-desktop","category-quickbooks-mac-desktop","category-quickbooks-mobile","category-quickbooks-online","category-quickbooks-payments"],"_links":{"self":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts\/646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/comments?post=646"}],"version-history":[{"count":0,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/posts\/646\/revisions"}],"wp:attachment":[{"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/media?parent=646"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/categories?post=646"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quickbookexperts.com\/Blog\/wp-json\/wp\/v2\/tags?post=646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}