Learn How to fix QuickBooks Desktop update errors in 2019 Like 12045, 12157, 12038, 12037 and so on.
The following sections provide general troubleshooting information for fixing update errors in QuickBooks for Desktop. For information on specific errors, enter the error number or error message in the Search field.
If there is no specific error message, or if the error is one of the following, follow the steps below.
An incorrect system date or time on your computer can interfere with the update process.
To check the system date and time on the computer:
Your internet connection could be the source of update issues.
To test your secure Internet connection, open a web browser and visit Chase banking.
If you cannot open the Chase banking page, you cannot get updates from QuickBooks. Contact your Internet Service Provider (ISP) for help.
If you can view the Chase banking web site, start QuickBooks Desktop and take the following steps:
Keep the following in mind:
Internet security or firewall settings can interfere with updates.
Verify the configuration of your Internet security and personal firewall software settings.
Ports 80 and 443 must be enabled, and access must be provided to the following files:
If all these ports are used by some other processes (which is very unlikely), the QuickBooks Database server uses a fallback port, 56719.
To learn more about configuring the specific firewall ports for your version of QuickBooks Desktop, see Configure firewall security settings for QuickBooks Desktop.
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